What warranty do I have on George at Work items?
At George at Work, we stand by the quality of our products. That’s why we offer a legal warranty on all our items. This means you can expect a product to function as it’s supposed to.
What is covered by the warranty?
The warranty begins the day after you receive the product. Our warranty covers damage due to material defects or construction errors. We carefully review each warranty claim and decide on the best way to handle it. Note: the warranty does not apply to self-modified items. Also, the warranty period is not extended in the event of any repairs.
How to submit a warranty claim?
Would you like to submit a warranty claim? Please email us with:
- Your proof of purchase
- A description of the problem
- Photos and/or videos clearly showing the damage or issue
- Your contact details
We offer various warranty periods, depending on the brand and type of product. For specific warranty periods for each product, please refer to the warranty overview below.
| Brand / Components | Warranty Period |
|---|---|
| Kraftmeister workshop furniture Standard | 2 years full warranty |
| Kraftmeister workshop furniture Premium | 5 years * warranty |
| Kraftmeister workshop furniture Pro | 10 years * warranty |
| Kraftmeister workshop furniture Expert | 20 years * warranty |
| Kraftmeister workbench Standard | 2 years full warranty |
| Kraftmeister workbench Premium | 5 years * warranty |
| Kraftmeister workbench Pro | 10 years * warranty |
| Kraftmeister workbench Expert | 20 years * warranty |
| Other Kraftmeister tools | 2 years full warranty |
| George Tools products | 2 years full warranty |
What do the warranty periods mean?
At George at Work, we offer different warranty periods depending on the brand and type of product. If it states "2 years full warranty," then you indeed have two years of complete (100%) coverage. If a warranty of 5, 10, or 20 years is specified, this means you are entitled to partial or full coverage within that period. The tables below explain how the coverage decreases over time:
5-Year * Warranty:
For products with a 5-year warranty, the following coverage applies:
| Period | Warranty |
|---|---|
| Up to 2 years | 100% warranty |
| After 2 years | 80% warranty |
| After 3 years | 60% warranty |
| After 4 years | 30% warranty |
| After 5 years | No warranty |
10-Year * Warranty:
For products with a 10-year warranty, the following coverage applies:
| Period | Warranty |
|---|---|
| Up to 5 years | 100% warranty |
| After 5 years | 80% warranty |
| After 6 years | 70% warranty |
| After 7 years | 50% warranty |
| After 8 years | 30% warranty |
| After 9 years | 10% warranty |
| After 10 years | No warranty |
20-Year * Warranty:
For products with a 20-year warranty, the following coverage applies:
| Period | Warranty |
|---|---|
| Up to 10 years | 100% warranty |
| After 10 years | 80% warranty |
| After 12 years | 60% warranty |
| After 14 years | 40% warranty |
| After 16 years | 20% warranty |
| After 18 years | 10% warranty |
| After 20 years | No warranty |